General questions

The separation insert directs urine into a canister, while solid waste is collected in a separate container. For easier disposal, this container needs to be equipped with a trash bag. More about the function of a composting toilet

The correct sitting position is crucial for the best possible function of a composting toilet. For anatomical reasons, this differs for women and men. Further information on the seat position

For us, sustainability and environmental awareness don't end with disposal - we think beyond the garbage can. Our solid bags are made from 100% post-consumer recycled material (LDPE). This makes them a top-notch recycled product whose carbon footprint is significantly lower than that of standard bags made from virgin material. Alternatively, we also offer you solid bags made from renewable, organic materials that can be easily composted.

Trelino® is a quality product designed to last. A high-quality composting toilet that will accompany you for many years and makes a statement against the throwaway culture. In addition, Trelino® combines optimal functionality, ease of use and high comfort behind a unique design.

We are always at trade shows. Come by and meet us in person. We usually have a large selection of our Trelinos® on display.
Click here for the overview

Handling

A fan counteracts condensation, accelerates the drying process of the solids and ensures that fragrances quickly dissolve into thin air. This makes it particularly suitable for long emptying cycles or if your Trelino® is used by several people. Due to its compact dimensions and short emptying cycles, the Trelino® S does not need a fan.

Diarrhea is not a problem when using a composting toilet. Just use more litter to compensate for the liquid.

Urine can easily be disposed of in a toilet connected to the sewage system. Diluted, it is also suitable as fertilizer for the home garden or the raised bed on the balcony.

We typically recommend composting solids (faeces) in a compost bin. This method 'closes the loop,' safely returning valuable nutrients to the earth. However, in certain situations, such as in motor homes or boats, composting on the go or storing waste for later composting at home or on land may not be feasible. 


So-called 'offensive' waste, which includes faeces from both humans and animals, can typically be disposed of in municipal waste ('black bag') if under 7kg, without affecting waste classification or management. Many people also use dog poo bins. However, be sure to adhere to local regulations and best practices when disposing of your waste.

Unfortunately, we're unable to offer our in-house scent blocker with activated carbon to UK customers due to import restrictions. However, we're currently developing a new litter that will be available in the UK soon. In the meantime, we can recommend using small animal litter, fine wood shavings (such as Aspen Bedding), sawdust, coffee chaff, organic peat moss, coconut coir bricks or Terra Preta/humus/soil. Feel free to try out different materials to determine which litter best suits your needs and preferences.

Please don’t use conventional cat litter. It’s less absorbent, it contains chemicals and fragrances and it forms lumps. Similar to small animal litter, organic cat litter is also made from plant fibers such as wood or corn, so it can also be used as a litter for composting toilets.

If you use conventional wet wipes, these must not be placed in the solids container due to the wetting effect and you must dispose of them separately.

Sanitary products should be disposed of separately, as the products do not degrade themselves and they could rewet the dried solids.

Cleaning

Cleaning a composting toilet is as simple as its use. The household remedy diluted citric acid or vinegar has proven its worth. Tips for cleaning can be found here

The urine canister should be rinsed out with vinegar or citric acid (can also be used diluted) after every, every second emptying. To do this, allow the acetic or citric acid to act for a while and shake. This will loosen any deposits.

Simply use pure water, pH-neutral cleaners or agents with effective microorganisms.

Problems

You can clean your composting toilet with Effective Microorganisms. They remove all urine residues and odors from your composting toilet.
For wooden composting toilets, you can leave the effective microorganisms to work in the absence of air. For example, you can simply put the containers back on top and let the EMs work overnight. Afterwards, make sure that the composting toilet dries out well before you use it again.

The solids tank of your composting toilet will smell if the waste cannot dry well. Therefore, drying must be optimized. Try using either more litter or different litter. With this you can already achieve significant differences. However, to significantly improve the air circulation, the use of a fan would be recommended. This transports the moist warm air outside, so that everything can dry well.

If you notice an odor coming from the urine canister, it is probably urine scale. Using household vinegar, which you can leave to soak in for a longer period of time, will remove the deposits. Sometimes a stubborn deposit requires several applications. In the future, prevent urine scale by filling the urine canister with a little vinegar or lemon solution after every, or at the latest after every second, emptying of the urine. Let the solution soak in and shake vigorously once so that all deposits can dissolve.

Care tips

Please make sure that you ventilate your wood separation toilet regularly to prevent moisture from accumulating in it. Wood as a natural material can react to persistent humidity. If urine or water does get into it, make sure it dries out before using it again.

We recommend leaving the separation toilet open when not in use for a longer period of time, so that moist air cannot accumulate in it. Persistent moisture, even in the form of humidity, can lead to mold over time.

Returns

Everything you want to know about returns can be found here in the revocation policy.

The entire returns process can take up to 10 days. As a rule, however, the refund will be issued immediately after receipt of your return.